🏡 1. Right to Access Information
You can: request and inspect scheme documents such as:
- Financial statements
- Budgets and levies
- Minutes of meetings
- Rules and management policies
Why it matters: Transparency builds trust and accountability.
🔒 2. Right to Fair Governance
You can expect: trustees and managing agents to act:
- Reasonably
- Honestly
- Within their legal powers
Why it matters: Fair leadership ensures balanced decisions and community harmony.
🏛️ 3. Right to Use Common Property
You may: use and enjoy shared spaces like gardens, pools, and walkways.
Condition: follow community rules and respect others’ enjoyment.
Why it matters: Shared spaces are part of your lifestyle and property value.
⚖️ 4. Right to Dispute Resolution
You have: access to the Community Schemes Ombud Service (CSOS) for:
- Mediation
- Adjudication
Why it matters: Disputes can be resolved fairly and affordably without court action.
📅 5. Right to Participate in Meetings
You have the right to:
- Be notified of AGMs or SGMs
- Attend and speak at meetings
- Vote on key matters
Why it matters: Your voice shapes your community’s direction.
🌳 6. Right to Proper Maintenance & Management
Your scheme must:
- Maintain common areas
- Ensure financial sustainability
- Manage insurance and repairs
Why it matters: Protects your home’s value and ensures liveable conditions.
⚖️ 7. Right to Equality & Fair Treatment
You are entitled to:
- Equal application of rules
- Non-discriminatory treatment
- Consistent enforcement across all members
Why it matters: Fair treatment creates a respectful and thriving community.
🛈 Summary Visual Structure
[Transparency] → [Fair Governance] → [Enjoyment] → [Dispute Resolution]
→ [Participation] → [Maintenance] → [Equality]
You will be amazed how these seven basic rights form the foundation of harmonious, empowered community living for millions of South Africans.
